Support

Having trouble or got an idea? Write to us: support@nunogames.com

Include your Player ID

The game has no accounts, so we find you by your Player ID. Include it when you write and we can help you faster.

In the game, open Settings (the gear icon).
Tap Terms & Privacy. Your Player ID is at the bottom (e.g. 7F3K-92QA); tap Copy to copy it.
It is also shown in Settings > Support.

Common questions

My purchase didn't arrive: try Settings > Restore purchases; if that doesn't help, write to us.
Refunds: refunds are handled by Apple: reportaproblem.apple.com.
I forgot the parent PIN: Settings > Parental Control > Forgot my PIN.
Requests about my data: write to privacy@nunogames.com with your Player ID. Details: Privacy Policy.