Paint Twist Terms of Use
Effective date: [EFFECTIVE DATE]
These Terms of Use (the "Terms") govern your use of the Paint Twist game and its related services (the "Game"), developed by Elif Şen ("we" or "us"). You can reach us at: Zekeriyaköy Mah. Yediveren Sok. İsmail Zengin Apt. No: 30 Daire: 13, Sarıyer, Istanbul, Türkiye · support@nunogames.com.
When you download the Game and tap "Start", you accept these Terms. If you do not accept them, please do not use the Game. We explain how we process your personal data in our Privacy Policy, which also forms part of these Terms.
1. Who can play the Game
- The Game is open to all ages.
- When you first open the Game, we ask for your birth month and year. For players under 13 (or if Apple tells us that the device belongs to a child), Kids mode turns on automatically. In Kids mode, no personalized ads and no personalized offers are shown, and ads are limited to those suitable for children.
- If you are under 18, you should use the Game, and especially make purchases, with the permission of your parent or guardian. Parents can lock purchases with a PIN in Settings > Parental Control.
2. Your permission to use the Game
We allow you to use the Game for your personal, non-commercial entertainment. This permission is personal to you, cannot be transferred, and remains valid as long as you follow these Terms. The Game's code, graphics, characters (including Tako and friends), levels, music, name and logo belong to us or our licensors.
3. What you must not do
- Play the Game using cheats, automated tools or modified software; change scores, the league or virtual items by cheating.
- Try to gain unauthorized access to the Game's code, our servers or other players' data; disrupt the operation of the Game.
- Sell, rent or transfer virtual items or game progress outside the Game, or for real money.
- Use the Game for any unlawful purpose.
If you break these rules, we may limit your access to the Game, take back virtual items obtained by cheating or, in serious cases, end your access.
4. Virtual items and coins
- The Game contains virtual items such as coins, lives, boosters, costumes and backgrounds. You can earn some of them by playing, and you can buy some of them with real money.
- Virtual items can only be used inside the Game; they have no monetary value in the real world, cannot be exchanged for cash and are not refundable (subject to section 5 below and your statutory rights). We only grant you a permission to use virtual items.
- To keep the Game balanced, we may change the price, functioning or availability of virtual items. If we need to remove an item you bought, we will offer reasonable compensation.
5. Purchases and refunds
- Purchases are made through the Apple App Store and are subject to Apple's purchase terms. We do not see your payment details.
- Digital content you buy is added to the Game immediately. Under Turkish law, there is no right of withdrawal for digital content that is delivered immediately (Article 15 of the Distance Contracts Regulation (Mesafeli Sözleşmeler Yönetmeliği)). When you make a purchase in the European Economic Area or the United Kingdom, you agree that you want the content to be delivered immediately and acknowledge that you therefore lose your 14-day right of withdrawal.
- Refund requests are made through Apple (reportaproblem.apple.com). If Apple refunds a purchase, we may take back the virtual items that came with that purchase.
- If a purchase has not been added to your account, try Settings > Restore purchases, or write to us.
- Any mandatory rights granted to you by the consumer laws of the country where you live remain unaffected.
6. Ads
The Game contains ads. You can earn rewards by watching some ads. Ads are shown by our partners; personalized ads are only shown if you have given your permission. Details are in the Privacy Policy.
7. League and events
In the weekly league and in events, rankings and rewards are determined by in-game points; rewards are virtual items only. To keep matches balanced, computer-controlled participants may take part in the league and events; these participants are marked with a seashell icon in the rankings. If we detect cheating, we may correct the results.
8. Your game progress and saving
The Game does not use accounts. Your progress is stored on your device and, if turned on, in your Apple iCloud. If you delete the Game, or change devices while iCloud backup is off, you may lose your progress. We will try to restore lost progress, but we cannot guarantee it.
9. Changes to the Game
We are constantly developing the Game. We may add new levels and change or remove features. Some parts of the Game may require an internet connection. If we decide to shut down the Game permanently, we will announce this in the Game at least 30 days in advance.
10. Liability
We provide the Game "as is"; we cannot guarantee that it will always work without interruption or errors. To the extent permitted by law, we are not liable for indirect damages arising from use of the Game. Our liability for intent, gross negligence and in cases where the law does not allow liability to be limited remains unaffected.
11. Changes to these Terms
We may update these Terms from time to time. If there is an important change, we will announce it in the Game. If you continue to use the Game after a change, this means you accept the new Terms.
12. Governing law and disputes
These Terms are governed by the laws of the Republic of Türkiye. The Courts and Enforcement Offices of Istanbul have jurisdiction over disputes. As a consumer, your right to apply to Consumer Arbitration Committees (Tüketici Hakem Heyetleri) and consumer courts remains unaffected. If you live in the European Economic Area, the United Kingdom or another country, the mandatory protections that country grants to consumers and your right to apply to its courts also remain unaffected.
13. Other services
The Game works together with services of other companies, such as the Apple App Store, Apple iCloud and our advertising partners. Those services are subject to their own terms. Other companies are responsible for the products and websites you see in ads or links.
14. Terms relating to Apple
Because you downloaded the Game from the Apple App Store, the following also applies:
- These Terms are between you and us, not Apple. We, not Apple, are responsible for the Game and its content.
- We are responsible for maintaining and supporting the Game. Apple has no obligation to do so.
- If the Game fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the extent permitted by law, Apple has no other warranty obligation with respect to the Game.
- We, not Apple, are responsible for addressing any claims relating to the Game, including product liability, legal or regulatory compliance, consumer protection and intellectual property claims.
- You confirm that you are not located in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties.
- Apple and its subsidiaries are third-party beneficiaries of these Terms. When you accept these Terms, Apple will have the right to enforce them against you.
15. General provisions
- Severability: If any provision of these Terms is found invalid, the other provisions remain in effect.
- Force majeure: We are not responsible for failing to meet our obligations because of events beyond our control, such as natural disasters, epidemics, war, widespread internet or power outages or decisions of public authorities; our obligations are suspended while the event lasts.
- Assignment: You may not transfer your rights and obligations under these Terms to anyone else. We may transfer ours, for example if we transfer the Game to a company, without reducing your rights.
- No waiver: If we do not exercise a right, that does not mean we have given it up.
- Entire agreement: These Terms and the Privacy Policy are the entire agreement between us about the Game.
16. Contact
For questions and complaints: Settings > Support or support@nunogames.com. If you include your Player ID from Settings > Terms & Privacy when you write, we can help you faster.